BCG.
UX & UI
Design Consultant.
The role.
Led discovery, definition and UX/UI design for BCG’s AI Marketplace and their Governance & OKR platform.
Streamlined user journeys, App innovation, and design excellence for impactful business outcomes.
Designed BCG’s AI Marketplace workflow for their agents builder. From UX through to UI. Can’t talk too much about this project, but it’s a good one.
Bespoke Power Apps Onboarding User Journey.
User Journeys.
App-in-a-Day Workshops:
Accelerated onboarding for users of all levels, from sandbox exploration to full app deployment.
Guided Learning Paths:
Structured milestones aligned with DPT onboarding, simplifying workflows and app adoption.
Change Management Integration:
Embedded training modules, governance dashboards, and feedback loops for continuous improvement.
Toolkit Development Process.
Discovery & Alignment:
Collaborated with BCG’s design, product, and CoE teams to align with strategic goals and the BCG Design System.
Modular UX/UI Toolkit:
Built a reusable flexible design library in Figma, specifically for Power Apps, Power BI with Power Automated workflows
Integration & Training:
Embedded the toolkit into workflows and delivered workshops for adoption across teams.
Features.
Governance Dashboards:
Real-time OKR tracking, progress visualisation, and alignment with business outcomes.
UX/UI Toolkit:
Modular components ensure consistency, accessibility, and brand alignment across all apps.
Change Management Tools:
Embedded communication and training features to support app use and deployment.
Scalability:
Flexible design systems adaptable to updates and evolving app requirements.
Key Performance Indicator.
98% Automated Data: Faster, error-free workflows.
53% Less Tech Debt: Simplified, scalable infrastructure.
40% Less Design Debt: Consistent, reusable UI components.
87% Faster Processes: Reduced development and deployment time.
99% Error Reduction: Automation minimised manual mistakes.
Impact.
By combining governance, OKR tracking, and a UX/UI Toolkit, we empowered teams to innovate, streamline workflows, and deliver apps that align with strategic goals.
This holistic approach enhanced productivity, reduced development time, and strengthened BCG’s digital design ecosystem.
